outlook crashes when opening sent folder

Users’ Microsoft 365 apps may crash when users attempt to view contact card information. That means reverting back to using Version 2205 as an alternative while Microsoft work to address the issue in full. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.Outlook Crashes when users attempt to view Contact Card Information Aug Office Patch Issue 3 Workaround to FIX Outlook Crashes Issue?Īs per Microsoft, the Workaround is to revert to the previous version of the Microsoft app. If you have extra questions about this answer, please click 'Comment'. If the answer is helpful, please click 'Accept Answer' and kindly upvote it. If your antivirus software is not up-to-date, Outlook may not function correctly.įor more information about performing a clean boot, see How to perform a clean boot in Windows ost)Ĭheck whether antivirus software is up-to-date or conflicts with Outlook In order to verify, what detailed version of Outlook are you using(File > Office Account > Outlook)? Does this issue also occur on the web side?Ĭonsidering that you have already taken some troubleshooting, it is recommended that you use the other below：ĭelete some unnecessary mail or folders, then manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of your mailbox and Outlook Data Files (.pst and.

According to my search, there are several factors why Outlook is freezing when attempting to save attachments such as AppData folder is redirected to a network location, the installed antivirus software is outdated/conflicts with Outlook or Outlook is in use by another process.

Outlook crashes when opening sent folder